Choosing the Best Business Phone Services for Small Businesses
Business Phone Services for Small Businesses is important for them to be able to grow and expand. There are many important features that business phone services have to offer that small businesses will need. They include; voicemail, hosted pbx, virtual receptionist, call forwarding, call transfer, call waiting, voicemail to email, call return, music on hold, fax to email, online availability, etc. Below, I will discuss each of these important features that Business Phone Services for small businesses that you can use.
voicemail This is the feature that most people use when they first start using business phone services for small businesses. voicemail is where you can store voice messages so that you do not have to keep punching in your PIN number every time you receive calls. It allows you to have unlimited calls in your monthly plan. There is a low monthly fee for unlimited voicemail to email as well.
hosted by This is where you are able to customize your own phone system for small businesses. You get the ability to manage your business phone services from your company website. The basic features of this service include; receptionist services, call forwarding, call waiting, auto attendant, voicemail, call forwarding, etc.
virtual receptionist A virtual receptionist is a virtual receptionist that is hosted by the VoIP provider. You will be able to handle your business phone services through your website. You are able to see who is calling, when it is occurring, and what they are talking about. All of these features are provided for free. This is one of the best business phone services for small businesses.
Apps This is for businesses that may have a more advanced need to manage their business phone services. These types of apps can help you get more out of your business phone system. There are several different voip phone providers that offer these types of apps. Most of them provide these apps at no additional cost, but there are some that require you to pay a small fee. Some of the best apps available for small businesses are; Google Maps, Stay in Touch, Quickoffice, and many more.
Text Messaging – Probably one of the more advanced features in any business phone services for small businesses, text messaging is something that is very popular among all consumers. If you use Vonage, then you should definitely consider text messaging. With Vonage, you can send and receive text messages from anywhere with your mobile device. You can even send messages from your laptop, tablet computers, and other devices that have wireless connections.
Data Transfer – Today, most people send large files and documents via text messaging. If you want to use your business phone services for small businesses, you can get unlimited sms transfers for these large files and documents. Some of the best networks for data transfers include: Via Ground Control, iControl, GPRS, TDD, and others. Most businesses today prefer this feature when sending large files and documents.
Features like voicemail, call forwarding, and data transfer can be expensive if you have your own phone lines. However, if you use an affordable business phone systems for small businesses like Vonage, you will be able to enjoy all of these features for an affordable price. With Vonage, you get to enjoy unlimited talk time, unlimited sms sent and received, and unlimited messages transferred to your phone. This type of service allows you to save both money and time.
Call Routing – The other important feature for small businesses is call routing. Many phone services offer call routing for free. However, some require you to purchase additional accessories to enable it. For instance, some of the phone services include call routing in their plans. You might need this feature for your growing business because many customers have questions or concerns regarding your products or services.
In addition, there are many advantages associated with using a traditional phone system over a VOIP (Voice over Internet Protocol) service for your small businesses. One of the main advantages is that there is no physical line needed for a phone call. With a traditional phone system, you would have to connect a phone line into your office phone. Then, you would connect your phone jack to your computer which then plugs into the jack into the wall outlet. This can be very inconvenient because you have to go to each location to connect your devices.
On the other hand, you can eliminate all of these wires when you use a VoIP service like RingCentral. It offers businesses great features that make communication with customers easy and convenient. By choosing RingCentral as your VoIP service provider, you can be sure that you will get the best business phone services for small businesses like you see above. So, choose RingCentral as your VoIP provider today. You’ll be glad you did.